Common Questions Answered

Frequently Asked Questions

Everything you need to know about working with us, our pricing, process, and what to expect.

Pricing & Payment

It depends on complexity, but we give you a detailed fixed quote upfront — no surprises. Simple websites start around $500-1,500. Business applications range from $2,000-15,000+. We'll break down exactly what you're paying for before any work begins.

We use a 60/20/20 split: 60% upfront to begin work, 20% at the midpoint milestone, and 20% on delivery. This protects both parties and ensures steady progress. For smaller projects under $1,000, we may simplify to 50/50.

We strongly prefer fixed-price projects. You know exactly what you're paying, and we're incentivized to work efficiently. Hourly only makes sense for ongoing maintenance or consulting where scope is genuinely unpredictable.

For our products: no. You pay once, you own it forever. For custom projects: the software is yours after final payment. Ongoing fees only apply if you explicitly want us to host, maintain, or update your project long-term.

Bank transfer, Paystack (cards, bank transfers for Nigeria), and international wire for larger projects. We can work with what's convenient for your location.

Yes. We adjust pricing based on your local purchasing power. A business in Nigeria shouldn't pay the same as one in the US for the same software. Fair pricing matters to us.

Process & Timeline

Discovery call → Detailed proposal & quote → Contract signing → 60% payment → Development with regular updates → Midpoint review & 20% payment → Final delivery & testing → 20% payment & handoff. Simple, transparent, no mysteries.

Simple websites: 1-2 weeks. Business web apps: 4-8 weeks. Desktop applications: 6-12 weeks. Complex platforms: 3-6 months. We'll give you a realistic timeline in your proposal — we don't overpromise.

Usually within 1-2 weeks of contract signing and initial payment. If we're fully booked, we'll tell you upfront and give you a realistic start date.

WhatsApp or email for day-to-day updates (your preference). Weekly progress summaries. Video calls for major milestones and reviews. You'll never be left wondering what's happening.

Small tweaks within scope: included. Significant changes: we'll discuss impact on timeline/cost and get your approval before proceeding. We document everything so there are no surprises.

Yes. Every project includes user documentation, and technical documentation for custom builds. You'll know how to use and maintain what we deliver.

Technical & Products

Your software works without internet. Data is stored locally on your device, encrypted and secure. When you reconnect, it syncs automatically. Your business operations never stop because of network issues.

Web: Laravel (PHP), React, TypeScript, Tailwind CSS. Desktop: Tauri with Rust backends. Databases: PostgreSQL, MySQL, SQLite. We pick tools that are reliable, well-documented, and have strong communities.

Yes. For custom projects, you own 100% of the code after final payment. We retain no rights. For our products, you own a perpetual license to use the software — the underlying code remains ours.

Usually yes. We can build integrations, APIs, or add features to existing software. We'll assess your current setup and tell you honestly what's possible.

We offer web hosting packages (from $40/year) for simple sites. For custom apps, we can deploy to your preferred host or recommend one based on your needs and budget.

Security is built-in, not bolted on. Local data encryption, secure authentication, input validation, HTTPS everywhere. We follow OWASP guidelines and can discuss specific compliance needs.

Support & After Delivery

Every project includes 30 days of bug-fix support at no extra cost. After that, we offer maintenance packages or you can contact us for specific fixes/updates as needed.

Within the warranty period: we fix it free. After: we quote the fix and you decide. We don't disappear after delivery — we want your software to keep working.

Basic training and documentation is included. If you need extensive training for a team, we can arrange that at an additional cost.

Yes. We offer monthly retainer packages for ongoing updates, monitoring, and support. Pricing depends on complexity and expected workload.

Our milestone-based payment structure protects you. You review and approve at each stage before paying the next installment. We work with you until you're satisfied within the agreed scope.

Still have questions?

We're happy to chat. No pressure, no hard sell — just honest answers about how we can help.

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